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General Support / Help with logging in after username change
« on: October 27, 2008, 01:30:09 pm »
Forum Url: http://phoenixgeneral.smfforfree4.com
One of the administrators changed their username on their profile and now cannot log back in. I think it's because her email address looks incomplete to me on her profile (it is missing @hotmail.com at the end). So any notification of a new password will be floating around the ether!
I tried completing the email address on her profile but got the message "this email address is in use by another member".
Any ideas how to sort this out?
One of the administrators changed their username on their profile and now cannot log back in. I think it's because her email address looks incomplete to me on her profile (it is missing @hotmail.com at the end). So any notification of a new password will be floating around the ether!
I tried completing the email address on her profile but got the message "this email address is in use by another member".
Any ideas how to sort this out?