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Author Topic: No emails to admin on signups?  (Read 5164 times)

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Offline paulkinzelman

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Re: No emails to admin on signups?
« Reply #30 on: July 26, 2009, 10:04:58 pm »
>>> You won't see the standard ones in your settings anywhere.
You mean that there are data that the admin can't even see? Sounds like "write only memory" to me.

I've changed my SMF email to be @gmail.com and I'm still not getting anything, and I checked my spam folder. Another person signed up today, did you get notification? I haven't removed you from admin. If you didn't, then it's still not working. I just now registered 'aatesting', see if you get notification. I haven't gotten anything yet. I suspect it worked only once, now it's broken again. Sigh.

I don't seem to be getting that database error anymore at least the times I tried.

I do need to be able to get the country when somebody registers so I need my country entry - you indicated that I can't access the standard one. And now that I've changed the ID, there's no chance my 'country' field and the standard 'country' field will collide.

Suppose, as you suggest, I delete the fields that I had multiply-named the IDs and then recreate. Would that field data in all the entries of my members get deleted when I delete that field? If so, that sounds like a really bad solution. I would lose all the country information.

I would think the developer could look at it and see what's wrong. Again, the email to the person trying to register seems to get thru, but not to the admins.

Offline simply sibyl

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Re: No emails to admin on signups?
« Reply #31 on: July 26, 2009, 10:16:06 pm »
Notification of aatesting registration came thru to me fine..   I just sent it to you via email so you can see that I did get it.  Ive gotten all the test ones you've done today  (3 I think)     Its definitely sending them.

The notices are coming from your other email address...  try changing your webmaster email address to the gmail one and see if that helps you... do so in Admin > Forum Settings.
« Last Edit: July 26, 2009, 10:19:55 pm by simply sibyl »

Offline paulkinzelman

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Re: No emails to admin on signups?
« Reply #32 on: July 27, 2009, 10:05:41 pm »
OK, I think we're on the final stretch! Whew!

The problem seemed to be a consortium of issues.

The first was that I had several 'Field IDs' on custom fields the same. I had changed the names so all the names were unique, but not the IDs. The field IDs apparently must also be unique, though I'd suggest adding code to check for uniqueness when you enter custom fields if they're that serious and the broken result is that obscure. And for some reason, email notification was working at one time, then stopped working at some point so something changed in how the non-unique fields are handled.

Then the next problem appeared to be with my ISP, apparently when SMF sends email, it does something that makes pessimistic spam filters (which my ISP has) think it's spam. I changed to using gmail.com, and it still gets an error of some sort but it seems to get through anyway. Perhaps DNS reverse lookup problem? Any info about the error would be helpful too. The IP address of 76.73.98.3 is apparently smfforfree3.com
Here's a piece of the successful email header:

Received-SPF: fail (google.com: domain of noreply@smfforfree4.com does not designate 76.73.98.3 as permitted sender) client-ip=76.73.98.3;
Authentication-Results: mx.google.com; spf=hardfail (google.com: domain of noreply@smfforfree4.com does not designate 76.73.98.3 as permitted sender) smtp.mail=noreply@smfforfree4.com
Received: from fdcserve-a9a238 ([127.0.0.1]) by smfforfree3.com with MailEnable ESMTP; Mon, 27 Jul 2009 21:46:23 -0500

Offline paulkinzelman

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Re: No emails to admin on signups? - need SPF
« Reply #33 on: July 30, 2009, 10:44:47 am »
Further info on the problem - my email ISP requires the email be sent by a server that uses SPF (to reduce spam), and the smfforfree email apparently does not use this facility when sending email. Gmail also wants to see it too, but fortunately (for us) does not seem to actually reject email that doesn't use SPF - yet. But it may in the future. You  might want to get the admin people to implement SPF so that email won't start being rejected everywhere someday.

The error message from google is in the previous posting.
« Last Edit: July 30, 2009, 10:46:33 am by paulkinzelman »

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Re: No emails to admin on signups?
« Reply #34 on: July 31, 2009, 08:09:42 am »
Updated our SPF record should take affect within 48 hours
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Offline paulkinzelman

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Re: No emails to admin on signups?
« Reply #35 on: August 01, 2009, 05:48:31 pm »
One other minor bug I noticed during testing, would you like me to post it someplace else instead? Or perhaps Sibyl would want to move it?

I registered a new user, then logged in as admin, went to the approval screen, selected 'reject with email', got the confirmation dialog box, clicked cancel (because I hadn't checked the box selecting which to reject), clicked the select box on, then went back to 'reject with email', but I couldn't get it to display the dialog box again. It did nothing whenever I again selected 'reject with email'.

I had to select another option (reject), cancel out of that confirmation dialog box, then I could select the 'reject with email' option and it worked.

Offline simply sibyl

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Re: No emails to admin on signups?
« Reply #36 on: August 01, 2009, 06:18:56 pm »
It happens.. if you forget to check the box to select the persons name then do it , then go back it doesnt work.   You need to basically start over.   Works that way on my non - smf for free forum too.   Just have to be careful when doing it

 

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