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Offline Lynn

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Member Not Getting Notifications
« on: June 17, 2024, 06:33:13 pm »
Re: http://thecolonnaderoom.smfforfree3.com/index.php

A member at my site messaged that he's not getting emailed notifications for posts.  I think he uses Hotmail, which I suppose would be Outlook these days.  Any tips for getting the notifications going again?  This last happened in November, seemed to get fixed, and now he states that he didn't get notified on over half of today's active threads on our off-topic board, and last week he had the same issue with our general board.  Thanks!
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Offline SMF For Free

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Re: Member Not Getting Notifications
« Reply #1 on: June 17, 2024, 09:55:17 pm »
PM me his email and I can try to look at logs.
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Offline Lynn

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Re: Member Not Getting Notifications
« Reply #2 on: June 17, 2024, 11:08:35 pm »
PM sent.  :)
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Offline SMF For Free

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Re: Member Not Getting Notifications
« Reply #3 on: June 18, 2024, 09:18:28 am »
Hmm not seeing blocks in the logs. Hotmail/outlook tend to do this sometimes though with blocking.
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Offline Lynn

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Re: Member Not Getting Notifications
« Reply #4 on: June 18, 2024, 09:51:20 am »
Thanks for looking into it.
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Offline Lynn

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Re: Member Not Getting Notifications
« Reply #5 on: March 15, 2025, 01:11:12 pm »
Re: http://thecolonnaderoom.smfforfree3.com/index.php

Just a heads up that the same member at my site messaged that he's not getting emailed notifications for posts.  He uses Hotmail, which I suppose would be Outlook these days.  Any tips for getting the notifications going again?  This happens every once in a while for him (last July, then the November prior to that). Today he shared that he hasn't gotten notified on posts from our off-topic and general boards.
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Offline SMF For Free

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Re: Member Not Getting Notifications
« Reply #6 on: March 15, 2025, 09:57:39 pm »
One thing I can easily suggest is for them to user another email then forward to their hotmail.
I can check logs again but hotmail very hard to email to in general.
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Offline Lynn

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Re: Member Not Getting Notifications
« Reply #7 on: March 16, 2025, 08:36:07 am »
Thanks!
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