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Author Topic: Member not being able to access smfforfree  (Read 4336 times)

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Offline rileyks

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Member not being able to access smfforfree
« on: April 30, 2007, 05:29:27 pm »
Forum Url: http://badgeaddictstourneys.smfforfree.com
A member has told me that her friend tried to access any smfforfree forum and always gets a white page so she can't register at my forum or the other badge addicts forum.

She has cleared her cookies, temp files, etc...and still gets the white page even when she tries to refresh.

Ever heard of that?

Fixed URL-C&C
« Last Edit: April 30, 2007, 06:25:22 pm by crasyandconfused »
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Offline Crasy

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Re: Member not being able to access smfforfree
« Reply #1 on: April 30, 2007, 06:19:35 pm »
Check the URL...
Your URL isn't right in that post ;) You've been giving her the right URL right?
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Offline rileyks

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Re: Member not being able to access smfforfree
« Reply #2 on: April 30, 2007, 06:24:27 pm »
lol oops...sorry...yes she has he right one....I was in a hurry...lol.
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Offline Crasy

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Re: Member not being able to access smfforfree
« Reply #3 on: April 30, 2007, 06:26:36 pm »
Quote from: rileyks on April 30, 2007, 06:24:27 pm
lol oops...sorry...yes she has he right one....I was in a hurry...lol.
Hehe, I've got it for you ;)

But otherwise, I'm totally stumped. Does she have other browsers on her computer? Ask her to maybe try out another browser.
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Sassy

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Re: Member not being able to access smfforfree
« Reply #4 on: April 30, 2007, 06:28:39 pm »
Hmmm, odd.  I tried it and was able to see it right away.  One hint for you tho, you need to have one guest board showing as part of the TOS.  ;)
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Offline rileyks

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Re: Member not being able to access smfforfree
« Reply #5 on: April 30, 2007, 06:45:43 pm »
Quote from: Sαssy™ on April 30, 2007, 06:28:39 pm
Hmmm, odd.  I tried it and was able to see it right away.  One hint for you tho, you need to have one guest board showing as part of the TOS.  ;)

Yes, I know...lol...when someone first created it set it up wrong...will take me a bit to figure it out...lmao.
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Offline rileyks

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Re: Member not being able to access smfforfree
« Reply #6 on: April 30, 2007, 06:46:29 pm »
Quote from: crasyandconfused on April 30, 2007, 06:26:36 pm
Quote from: rileyks on April 30, 2007, 06:24:27 pm
lol oops...sorry...yes she has he right one....I was in a hurry...lol.
Hehe, I've got it for you ;)

But otherwise, I'm totally stumped. Does she have other browsers on her computer? Ask her to maybe try out another browser.

We are having her friend send me a screen shot of her privacy settings...wondering if maybe its not allowing it for some reason.
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Sassy

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Re: Member not being able to access smfforfree
« Reply #7 on: April 30, 2007, 06:46:38 pm »
No worries hun, just wanted to make sure you dont lose your site, as I know you have had it for quite sometime.  Let us know if you need any help with that  :)
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Sassy

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Re: Member not being able to access smfforfree
« Reply #8 on: April 30, 2007, 06:47:40 pm »
Quote
We are having her friend send me a screen shot of her privacy settings...wondering if maybe its not allowing it for some reason.
 

I was about to mention that, she needs to check her settings, lol
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Offline Kimmie

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Re: Member not being able to access smfforfree
« Reply #9 on: April 30, 2007, 06:58:09 pm »
it could possibly be that she needs to adjust her cookie settings to medium or low.

for IE..

Tools > Internet Options > Security Tab

Move scroll bar down to "medium" or "medium low". See if that works.
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Offline Crasy

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Re: Member not being able to access smfforfree
« Reply #10 on: April 30, 2007, 07:22:12 pm »
Quote from: Kimmieb on April 30, 2007, 06:58:09 pm
it could possibly be that she needs to adjust her cookie settings to medium or low.

for IE..

Tools > Internet Options > Security Tab

Move scroll bar down to "medium" or "medium low". See if that works.

Cookie settings wouldn't be the problem. Cookies only tell the forum if the person is logged in or not and a small bit of other information. It should still load without a cookie.
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Offline rileyks

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Re: Member not being able to access smfforfree
« Reply #11 on: April 30, 2007, 07:58:26 pm »
Quote from: Sαssy™ on April 30, 2007, 06:46:38 pm
No worries hun, just wanted to make sure you dont lose your site, as I know you have had it for quite sometime.  Let us know if you need any help with that  :)

Yeah well it was originally set up with Rookie's membergroup needing no posts...and when I add Guests (cos I actually set up guest board for them) with no posts...it moves all Rookies to Guests...lol.  Then when I log out to see it still doesn't show the guest board...dangit...lol.
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Offline rileyks

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Re: Member not being able to access smfforfree
« Reply #12 on: April 30, 2007, 07:59:06 pm »
Well she changed her privacy settings to medium and it let her register....she got her activation code, went back and is getting the white screen again...oh my!
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Sassy

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Re: Member not being able to access smfforfree
« Reply #13 on: April 30, 2007, 08:10:37 pm »
Darn computer /  net gremlins!!
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Sassy

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Re: Member not being able to access smfforfree
« Reply #14 on: April 30, 2007, 08:12:12 pm »
Quote from: rileyks on April 30, 2007, 07:58:26 pm
Quote from: Sαssy™ on April 30, 2007, 06:46:38 pm
No worries hun, just wanted to make sure you dont lose your site, as I know you have had it for quite sometime.  Let us know if you need any help with that  :)

Yeah well it was originally set up with Rookie's membergroup needing no posts...and when I add Guests (cos I actually set up guest board for them) with no posts...it moves all Rookies to Guests...lol.  Then when I log out to see it still doesn't show the guest board...dangit...lol.

Just make a new board, and set the membership group for guests only to view.  You dont have to make a new membergroup, you will have the guests option to click on.
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