Advertise Here
« previous next »
Pages: [1]

Author Topic: Locked out after changing email  (Read 1020 times)

0 Members and 1 Guest are viewing this topic.

Offline Songbird

  • SMF For Free Hero
  • *
  • Posts: 590
    • View Profile

    • Total Badges: 26
    Badges: (View All)
    Tenth year Anniversary Nineth year Anniversary 500 Posts Eighth year Anniversary Seventh year Anniversary
Locked out after changing email
« on: October 16, 2012, 06:45:02 pm »
Forum Url: http://www.muslimvilla.smfforfree.com
A member of my forum changed her email address and after that isn't being able to log in.   It says that "email address needs to be validated before login."   But the member is not receiving any activation link at her email address.  Please advise what to do.
« Last Edit: October 16, 2012, 06:49:22 pm by Songbird »
Logged

Offline Songbird

  • SMF For Free Hero
  • *
  • Posts: 590
    • View Profile

    • Total Badges: 26
    Badges: (View All)
    Tenth year Anniversary Nineth year Anniversary 500 Posts Eighth year Anniversary Seventh year Anniversary
Re: Locked out after changing email
« Reply #1 on: October 16, 2012, 06:52:58 pm »
When the member clicks on the "need another activation email" link in login window, the next message is "A new activation email has successfully been sent."  But no activation email comes through.
Logged

Offline Andrew

  • Helpers
  • *
  • Posts: 2060
  • Andrew at your service
    • View Profile
    • Alabama Weather Prediction

    • Total Badges: 32
    Badges: (View All)
    10 Poll Votes Level 6 Eighth year Anniversary Seventh year Anniversary Sixth year Anniversary
Re: Locked out after changing email
« Reply #2 on: October 16, 2012, 11:30:59 pm »
What is their email provider? (Gmail, Hotmail, Yahoo)

Hotmail is known to have issues in the software. Otherwise recommend they also check their spam folder.
Logged

Offline Colette Brunel

  • SMF For Free Sr. Member
  • *
  • Posts: 424
    • View Profile

    • Total Badges: 17
    Badges: (View All)
    Poll Voter Level 4 Fourth year Anniversary Windows User Topic Starter
Re: Locked out after changing email
« Reply #3 on: October 17, 2012, 01:48:19 am »
In the mean time you can activate them manually.
Logged

Offline Songbird

  • SMF For Free Hero
  • *
  • Posts: 590
    • View Profile

    • Total Badges: 26
    Badges: (View All)
    Tenth year Anniversary Nineth year Anniversary 500 Posts Eighth year Anniversary Seventh year Anniversary
Re: Locked out after changing email
« Reply #4 on: October 18, 2012, 11:13:33 am »
I think email provider is yahoo.

What is the process to activate manually?
Logged

Offline Andrew

  • Helpers
  • *
  • Posts: 2060
  • Andrew at your service
    • View Profile
    • Alabama Weather Prediction

    • Total Badges: 32
    Badges: (View All)
    10 Poll Votes Level 6 Eighth year Anniversary Seventh year Anniversary Sixth year Anniversary
Re: Locked out after changing email
« Reply #5 on: October 18, 2012, 05:09:08 pm »
Admin > Members

There should be a tab if any members are awaiting activation.
Logged

Offline Songbird

  • SMF For Free Hero
  • *
  • Posts: 590
    • View Profile

    • Total Badges: 26
    Badges: (View All)
    Tenth year Anniversary Nineth year Anniversary 500 Posts Eighth year Anniversary Seventh year Anniversary
Re: Locked out after changing email
« Reply #6 on: October 18, 2012, 07:04:51 pm »
O ok .... thanks!  :)
Logged
Pages: [1]
« previous next »
 

Related Topics

  Subject / Started by Replies Last post
4 Replies
1049 Views 		Last post December 07, 2007, 02:59:14 am
by Global
3 Replies
934 Views 		Last post February 03, 2008, 01:43:03 pm
by Photoshop Jr
3 Replies
937 Views 		Last post May 06, 2008, 08:06:24 am
by simply sibyl
1 Replies
958 Views 		Last post June 08, 2008, 07:29:59 am
by LaundryLady
1 Replies
666 Views 		Last post December 26, 2008, 12:04:47 am
by 8scape