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Author Topic: I need help recovering my admin account  (Read 1619 times)

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Offline mein_blut13

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I need help recovering my admin account
« on: July 28, 2009, 02:43:18 pm »
I can not recover it, so is there a way a dev can delete it? I've tried using the recover password but it is not being sent to the e-mail.

Also is there a way to add new themes? Found one I wanna installed but it seems to be used with another SMF hosting :(

Offline simply sibyl

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Re: I need help recovering my admin account
« Reply #1 on: July 28, 2009, 02:50:44 pm »
I replied to your other thread about this here:
http://www.smfsupport.com/support/general_support/trouble_logging_into_my_forums-t27395.0.html;msg106893#msg106893

Quote
Check your spam folder for your email account and see if the email is there.   
Doublecheck email settings to be sure its not filtering those mails.


Do you have other Admins on that forum?   If so its possible one of them changed your email address and if so our policy is you will need to handle this with them.   

What is your forum url please?

Offline mein_blut13

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Re: I need help recovering my admin account
« Reply #2 on: July 28, 2009, 02:54:19 pm »
I replied to your other thread about this here:
http://www.smfsupport.com/support/general_support/trouble_logging_into_my_forums-t27395.0.html;msg106893#msg106893

Quote
Check your spam folder for your email account and see if the email is there.   
Doublecheck email settings to be sure its not filtering those mails.


Do you have other Admins on that forum?   If so its possible one of them changed your email address and if so our policy is you will need to handle this with them.   

What is your forum url please?

www.devoswg.freesmfhosting.com

I uhmmm got confused and signed up with the other SMF forums lol.

Offline simply sibyl

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Re: I need help recovering my admin account
« Reply #3 on: July 28, 2009, 02:58:11 pm »
www.devoswg.freesmfhosting.com

I uhmmm got confused and signed up with the other SMF forums lol.

Totally fine..  I needed to be sure you use our service and you do - freesmfhosting is one of ours

Try what I mentioned in the quote I posted to you -  checking junk mail and spam folders -  filters for your email account too.     You did not answer this part -  do you have other Admins on your forum??    If so and you can contact them via email have them check your account and make sure the correct email address is in it.     And again -  if one of them changed it you have to deal with them.   

Offline mein_blut13

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Re: I need help recovering my admin account
« Reply #4 on: July 28, 2009, 03:01:12 pm »
www.devoswg.freesmfhosting.com

I uhmmm got confused and signed up with the other SMF forums lol.

Totally fine..  I needed to be sure you use our service and you do - freesmfhosting is one of ours

Try what I mentioned in the quote I posted to you -  checking junk mail and spam folders -  filters for your email account too.     You did not answer this part -  do you have other Admins on your forum??    If so and you can contact them via email have them check your account and make sure the correct email address is in it.     And again -  if one of them changed it you have to deal with them.   

e-mail settings is fine, no one switched it out. So I am screwed? lol

Offline simply sibyl

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Re: I need help recovering my admin account
« Reply #5 on: July 28, 2009, 03:09:08 pm »
This url you gave me http://www.devoswg.freesmfhosting.com/  shows 7 posts in 2 topics -   you may as well sign up for a new one if you cannot get to it.   If your email address is correct in your account on there you should be getting that email fine unless it is getting blocked somehow via your email settings..  I dunno

To answer you theme question.  You cannot install themes.
You can change the look of the forums theme by modifying your stylesheet or using one of the many here
Stylesheet Index
Holiday Stylesheets
   

Offline mein_blut13

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Re: I need help recovering my admin account
« Reply #6 on: July 28, 2009, 03:16:26 pm »
This url you gave me http://www.devoswg.freesmfhosting.com/  shows 7 posts in 2 topics -   you may as well sign up for a new one if you cannot get to it.   If your email address is correct in your account on there you should be getting that email fine unless it is getting blocked somehow via your email settings..  I dunno

To answer you theme question.  You cannot install themes.
You can change the look of the forums theme by modifying your stylesheet or using one of the many here
Stylesheet Index
Holiday Stylesheets
   

lol thanks man, guess guild leader can keep his wife aggro :D

 

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