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Author Topic: member does not exist  (Read 698 times)

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Offline junker

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member does not exist
« on: December 29, 2013, 12:31:53 pm »
Forum Url: www.chatjunkershouse.net
a member had to do a whole  new partition because of a virus and now he can't log in because it says the member does not exist .
he does't remember his password..
what do i do ?

Offline junker

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Re: member does not exist
« Reply #1 on: December 29, 2013, 12:52:53 pm »
Forum Url: www.chatjunkershouse.net
a member had to do a whole  new partition because of a virus and now he can't log in because it says the member does not exist .
he does't remember his password..
what do i do ?

update
he remembered his password and was able to log in  but the system did not recognize the user name to allow a new password

Offline SMF For Free

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Re: member does not exist
« Reply #2 on: December 29, 2013, 02:20:30 pm »
Try to reset it manually for the member if they have trouble
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